第页，共NUMPAGES33页胜任特征辞典的起源与发展TOC\o"1-3"\h\z\uHYPERLINK\l"_Toc205710551"胜任特征辞典的维度与结构PAGEREF_Toc205710551\h2HYPERLINK\l"_Toc205710552"成就与行动族PAGEREF_Toc205710552\h4HYPERLINK\l"_Toc205710553"1、成就导向ACHAchievementOrientationPAGEREF_Toc205710553\h4HYPERLINK\l"_Toc205710554"2、重视次序品质与精确（CO）PAGEREF_Toc205710554\h6HYPERLINK\l"_Toc205710555"3、主动性（INT）InitiativePAGEREF_Toc205710555\h7HYPERLINK\l"_Toc205710556"4、信息搜集（INFO）InformationSeekingPAGEREF_Toc205710556\h8HYPERLINK\l"_Toc205710557"帮助与服务族PAGEREF_Toc205710557\h8HYPERLINK\l"_Toc205710558"5、人际理解力沟通（IU）InterpersonalUnderstandingPAGEREF_Toc205710558\h9HYPERLINK\l"_Toc205710559"6、客户服务导向（CSO）CustomerServiceOrientationPAGEREF_Toc205710559\h10HYPERLINK\l"_Toc205710560"冲击与影响族PAGEREF_Toc205710560\h12HYPERLINK\l"_Toc205710561"7、冲击与影响（IMP）ImpactandInfluencePAGEREF_Toc205710561\h12HYPERLINK\l"_Toc205710562"8、组织认知（OA）OrganizationAwarenessPAGEREF_Toc205710562\h14HYPERLINK\l"_Toc205710563"9、关系的建立（RB）RelationshipBuildingPAGEREF_Toc205710563\h15HYPERLINK\l"_Toc205710564"管理族PAGEREF_Toc205710564\h16HYPERLINK\l"_Toc205710565"10、培养他人（DEV）DevelopingOthersPAGEREF_Toc205710565\h16HYPERLINK\l"_Toc205710566"11、命令：果断与职位权力的运用DIRPAGEREF_Toc205710566\h18HYPERLINK\l"_Toc205710567"12、团队合作（TW）TeamworkandCooperationPAGEREF_Toc205710567\h20HYPERLINK\l"_Toc205710568"11、团队领导（TL）TeamLeadershipPAGEREF_Toc205710568\h22HYPERLINK\l"_Toc205710569"认知族PAGEREF_Toc205710569\h23HYPERLINK\l"_Toc205710570"14、分析式思考（演绎AT）AnalyticalThinkingPAGEREF_Toc205710570\h24HYPERLINK\l"_Toc205710571"15、概念式思考（归纳）CTConceptualThinkingPAGEREF_Toc205710571\h25HYPERLINK\l"_Toc205710572"16、技术/职业/管理的专业知识（EXP）PAGEREF_Toc205710572\h26HYPERLINK\l"_Toc205710573"个人效能族PAGEREF_Toc205710573\h29HYPERLINK\l"_Toc205710574"17、自我控制（SCT）Self-ControlPAGEREF_Toc205710574\h29HYPERLINK\l"_Toc205710575"18、自信（SCF）Se