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technicalengineersandylin15/f,tower2,brightchina,building1,beijing.professionalexperience1998-presenttechnicalengineermercerine.,albany,nyplan,coordinate,andexecutehardware,softwareandnetworkinstallation,configuration,maintenance,troubleshootingandrepairoperationsforservicecontractclients.specializeinmaintainingibmandmacpcs,andperipheralswithemphasisonnetworkingenvironments.developandimplementserviceschedules,systemsandprocedurestoassuredeliveryofquality,cost-efficienttechnicalservices.quicklydiagnosecausesofsystemsfailuresandmalfunctionstoensurehighestoperatingefficiencies,reliability,andqualityperformancestandards.respondimmediatelytoemergencysituationswithsensitivitytodeadlinesandcustomerneeds.assistnetworkengieerswothinstallationandtrobleshootingofappleshareandnovellsystems.analyzeclientequipmentandoperationstodetermineservicingandsupplyneeds.monitorandmaintaincost-effectiveinventoriesofsupplies,toolsandmaterials.investigate,test,andimplementimprovementstoexistingprocedures.licensesandcertificationscandidateforcertifiednetwareengineer/c.n.e.*certificationinmacintoshcpu.printer,andpowerbookrepair*certifiedinokidata&epsonlaserandimpactprinters*certificationinhewlettpackardlaserjetprinterstechnicalexpertisehardwareproficiencies:ibm:at,xt,ps2*macintosh*hp:ii-iiisilaserprinters,colorplotters*okidata*epson*destocrscanners*storagedimensionse/oscsidrive.networks:appletalk*ethertald*novellnetware2x,3x*cabling,nodesperipherals.softwareapplications:dos.mcintoshoperatingsystems*mswindows3.0,3.1*windowsapplications*cwp5.1*word*excel*lotus*wordperfect5.1*displaywrite4*quicken3.0*pagemaker4.0*harvardgraphics3.3*publish/textpacocr*nutshellplusii*paradox3.0notice:professionallicensureandcertificationsaddweighttoresume.useofboldgaceanditallcsprovidesacleanandcrisppresentation.<>
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