论星级酒店知识型员工激励机制的建立——以夏湾拿酒店为例Abstract窗体底端窗体顶端窗体底端窗体顶端Thehotelindustryisbeinginacompetitionintensetime,establishesthecompletehotelsystemmachine-madesystemisnecessary,butestablishedthehotelknowledgestaffincentivemechanismthentobecomethehotelsuperintendent'sfirstchoice.XiaWanwhojustcommented4starclassesregardingonetookthehotel,establishedsuchoneabouttheknowledgestaff'sincentivemechanismisveryimportant.窗体顶端Thisarticlethoroughanalysis,hasstudiedinthestarlevelhoteltheknowledgestaffincentivemechanismpresentsituation,throughboldlylivesthehoteltakeGuangzhouHawanaResorastheexample,elaboratedaboutthestarlevelhotelknowledgestaffincentivemechanismestablishment,hopedthatassoonasthemoreperfecthotelcurrentincentivemechanism,aswellascanhelpthehotelhumanresourcesmanagementtocarryonwellanddevelopscertainfunctiontothehotellong-termgoodmanagement.窗体顶端Atthesametime,isalsotakesthehotelpracticethroughoneselfinXiaWantheexperience,elaboratedprofoundlyestablishestheknowledgestaffincentivemechanismregardingthestar-levelhoteltheimportance.窗体底端窗体底端窗体底端KeyWords:Star-levelhotel,knowledgestaff,incentivemechanism，HawanaResort目录TOC\o"1-3"\h\z\uHYPERLINK\l"_Toc292317477"中文摘要PAGEREF_Toc292317477\h1HYPERLINK\l"_Toc292317478"AbstractPAGEREF_Toc292317478\h2HYPERLINK\l"_Toc292317479"1.绪论PAGEREF_Toc292317479\h1HYPERLINK\l"_Toc292317480"1.1研究背景PAGEREF_Toc292317480\h1HYPERLINK\l"_Toc292317481"1.2研究意义PAGEREF_Toc292317481\h1HYPERLINK\l"_Toc292317482"1.2.1对酒店来说PAGEREF_Toc292317482\h1HYPERLINK\l"_Toc292317483"1.2.2对员工来说PAGEREF_Toc292317483\h2HYPERLINK\l"_Toc292317484"1.3关于星级酒店的划分PAGEREF_Toc292317484\h2HYPERLINK\l"_Toc292317485"1.4知识型员工的含义PAGEREF_Toc292317485\h2HYPERLINK\l"_Toc292317486"1.4.1知识型员工的界定PAGEREF_Toc292317486\h3HYPERLINK\l"_Toc292317487"1.4.2星级酒店知识型员工的特点PAGEREF_Toc292317487\h3HYPERLINK\l"_Toc292317488"1.5酒店员工的激励与管理的内涵PAGEREF_Toc292317488\h4HYPERLINK\l"_Toc292317489"2.本文研究的思路与