Note-writing道歉直接诚恳表达歉意；解释事情发生的原因，消除误会或矛盾；再次表示遗憾和歉意，表明愿意补救的诚意。Usefulsentences:Iamwritingtoapologize/saysorryfor……Iamtrulysorrytohavedone……TomakeupforthemessIhavemade,Iwouldliketo……IwishIcouldbegivenachancetomakeupformyinconsiderateness.Pleaseallowmetosaysorryagain.LetmeapologizeagainfortheinconveniencethatIhavebroughtyou.Isincerelyhopethatyouunderstandmeandexcuse/forgiveme.Writingtask:Youarewritinganotetomakeanapologyforkeepingyourneighborawakeawholenightowingtothebignoiseyourstereomade.July6,2008DearMr.AndMrs.Williams,Pleaseacceptmysincereapologies.Ican’ttellyouhowsorryIwastolearnthatmystereokeptyouawakelastnight.I’lldomybesttokeepthenoisedownfromnowon.Pleaseallowmetosaysorryagainandthankyouforyourpatience.Yoursfaithfully,Peter感谢表示自己诚挚的谢意，提及受到的帮助；回忆该帮助，高度评价、赞扬对方，表达自己的感受；再次表达谢意。Usefulsentences:Iamwritingtothankyoufor……Iamwritingtoexpressmysinceregratitude/thanksfor(yourhelp)……Iamgreatlyindebtedtoyoufor……Withoutyourhelp/kindness,Icouldn’thave……Myheartfeltthanksarebeyondwords.Imustthankyouagainforyourgeneroushelp.Writingtask:Youaresupposedtowriteathank-younotetoyourfriendNancytothankforherhospitalitywhenyouwereinShanghai.July9,2008DearNancy,Iamwritingtoconveymythanksforyourhospitality.Withoutyourkindness,Icouldn’thaveenjoyedmystayinShanghaisomuch.Tomygratitude,youevenguidedmetoviewthebeautifulnightsceneoftheBund.Again,pleaseacceptmyheartfeltthanksforwhatyouhavedoneforme.Yourssincerely,Lily祝贺点明要祝贺的事情，向对方道贺；表示对对方付出的努力的赞扬和多取得成功的羡慕；再次表示祝贺。Usefulexpressions:Congratulationson……Iamwritingtoyoutoexpressmyheartfeltcongratulation.Iamextremelygladtohearthat…..Congratulations!Pleaseacceptmysincerecongratulations.Withthegreatestpleasure,Iofferyoumysincerecongratulationson……Pleaseallowmetoextendmyheartycongratulationstoyou.Yourdiligence,intelligenceanddevotionhaveatlastyieldedsweetfruits.Writingtask:Yourclassmate,LiMing,isadmittedtothegraduateschoolofHongKongUniversity.Writehimanotetoexpressyourcongratulations.Donotsig