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技术工程师英文简历TECHNICALENGINEERPROFESSIONALEXPERIENCE1998-PresentTECHNICALENGINEERmERCERINE.,Albany,NYPlan,coordinate,andexecutehardware,softwareandnetworkinstallation,configuration,maintenance,troubleshootingandrepairoperationsforservicecontractclients.SpecializeinmaintainingIBMandMacPCs,andperipheralswithemphasisonnetworkingenvironments.*Developandimplementserviceschedules,systemsandprocedurestoassuredeliveryofquality,cost-efficienttechnicalservices.*Quicklydiagnosecausesofsystemsfailuresandmalfunctionstoensurehighestoperatingefficiencies,reliability,andqualityperformancestandards.*Respondimmediatelytoemergencysituationswithsensitivitytodeadlinesandcustomerneeds.*AssistnetworkengieerswothinstallationandtrobleshootingofAppleshareandNovellsystems.*Analyzeclientequipmentandoperationstodetermineservicingandsupplyneeds.*Monitorandmaintaincost-effectiveinventoriesofsupplies,toolsandmaterials.*Investigate,test,andimplementimprovementstoexistingprocedures.1982-1988ManagerofinformationsystemsKRITELASSOCIATES,INC.,Schnectady,NYLICENSESANDCERTIFICATIONSCANDIDATEFORCERTIFIEDNETWAREENGINEER/C.N.E.*CERTIFICATIONINMACINTOSHCPU.PRINTER,ANDPOWERBOOKREPAIR*CERTIFIEDINOKIDATA&EPSONLASERANDIMPACTPRINTERS*CERTIFICATIONINHEWLETTPACKARDLASERJETPRINTERSTECHNICALEXPERTISE*Hardwareproficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISILASERPRINTERS,COLORPLOTTERS*OKIDATA*EPSON*DESTOCRSCANNERS*STORAGEDIMENSIONSE/OSCSIDRIVE.*Networks:APPLETALK*ETHERTALD*NOVELLNETWARE2X,3X*CABLING,NODESPERIPHERALS.*Softwareapplications:DOS.MCINTOSHOPERATINGSYSTEMS*MSWINDOWS3.0,3.1*WINDOWSAPPLICATIONS*CWP5.1*WORD*EXCEL*LOTUS*WORDPERFECT5.1*DISPLAYWRITE4*QUICKEN3.0*PAGEMAKER4.0*HARVARDGRAPHICS3.3*PUBLISH/TEXTPACOCR*NUTSHELLPLUSII*PARADOX3.0Notice:*Professionallicensureandcertificationsaddweighttoresume.*Useofboldgaceanditallcsprovidesacleanandcrisppresentation.<>
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