2024年tech岗位职责20篇目录awssolutionarchitect–technology–consulting-cloud–sh职位描述与岗位职责任职要求职位描述：职责描述：在项目中为客户提供技术架构规划和设计；协助进行云计算相关项目进行售前支持；任职要求：•8年以上面向最终用户管理、业务开拓经验，计算机或相关专业本科及本科以上学历；•熟悉mnc客户，中、英文流利，向提供各类技术咨询和指导；•熟悉了解和运用aws中国和海外的云服务平台，能独立编写技术架构与解决方案者；•具备相关信息技术行业背景，对云计算市场和产业以及大型企业信息化建设有深刻理解；•有saas、大数据、云计算、iot等产品业务拓展，或为客户提供云计算解决方案经验；•具有tmt、零售消费品、制造业、汽车、金融、生命科学与理疗、房地产等行业项目经验者。technicalsupportengineer（技术支持工程师）岗位职责描述岗位要求职位描述：职责描述：1.providedailydealertechnicalsupportandmaintainagreedservicelevels;2.maintainvrsfromassignedareasaccordingtopolicy&guidelines;3.providetechnicalsupportforvehiclequalityissues，serviceoperationsandmarketingactivities;4.identifyanddefineproductdeviations，trendsandearlywarningsfromthemarketbasedonmultiplein-datasourcese.g.tievehiclereports(vr)，customerrelationsandtechnicalsupport，andprovidesufficientfeedbackforproductimprovementpurpose;5.implementservicesolutionsandaddresspotentialdiscrepancies;6.responsibletoorganizedealermeetingswithinjobscope;7.establishandmaintaincommunicationbetweencmqanddealersbye-systemsandothertoolsonadailybasis;8.initiate，executeandfollowupactivitiesasrequiredtoensurethatkeyresponsibilitiesaremeet;9.provideon-sitefieldsupportorinvestigationwhendeemedneeded.10.experienceinconnectivityisabenefit11.experienceinhybrid/electicvehicletechnologyisabenefit12.polestarsupportspecialistasaresponsibilitykeyperformancemeasurement1.95%supportneededvrisrespondedin2workinghours&providerepairsolutionfor90%ofcasesin3workingdays;2.95%pre-checkvrisrespondedin2workinghours&makesurethesolutionthatdealermadeiscorrect.3.75%ofvrsupportneededprovidesolutionin5calendardays;4.reportturnaround＜2.9.5.dealersatisfaction＞90%.职位要求：education&languageeducation:bachelordegree;englishskills:verbalandwritten.pcskills:goodwith:words，xls，pptandwebbasedapplications.communicationandinterpersonalskills:willingtoinitiatecommunicationsandabletoexpressandacceptopinionsinaprofessionalway.experiencerequ