Cisco--WebEnablementTimeLine:June1994-Feb1995ERPProject1995-2000-WebEnablementCiscoisgrowinglikecrazy1995969798992000$2B$4B$6.5B$8.5B$12B$19BWeleftCiscoinFebof1995whentheyhadcompletedimplementationoftheirERPsystemInthe1995-1999Period,theycompetewithLucentTechnologies,Nortel(andBaySystems),3Com,andJuiperNetworks(IPOinJune,1999)Threebusinesslines--Enterprise,Small/MediumBusiness,ServiceProviderJohnChambers,hiredin1991,becomesCEOin1995(TookoverfromMorgridge)CiscoBusinessPlan:AssembleabroadproductlinesoCiscocanserveasone-stopshoppingforbusinessnetworks(SeeEx.3)Systematizeacquisitionsasanefficientbusinessprocess(morethan70acquisitionssince1993)SetindustrywidesoftwarestandardsfornetworkingPicktherightstrategicpartnersCorporateCreed:"DedicationtoCustomerSuccess"ITatCiscoPeteSlovik'schallengesin1993:ITdepartmentwastootraditional(viewedasacostcenterthatreportedtoFinanceDept)andtoointernallyorientedCurrentsystemscouldnotscaletosupportCisco'sgrowth,norweretheyflexibleandrobustenoughtosupportmanagementrequirementsRelatedtoChallenge1:--ITreportingchangedfromAccountingtoCustomerAdvocacy--ITbudgetpertainingtofunctionsweregiventothefunctions.ThiscreatedastructurewhereallITapplicationsprojectswereclientfunded--AcentralITSteeringCommitteewasdisbandedandreplacedwithastructurewhereITinvestmentdecisionsonapplicationprojectswerepushedouttothelineorganization,butexecutionwasbycentralITRelatedtoChallenge2:--The"$15million"ERPProject--ERPprojectwascenterpieceofa$100million,2-yearseriesofinitiativestoreplaceallITapplicationsandplatformsworldwide--Endedupwithnomainframes,nominicomputers,andnolegacytechnology,everythingiscurrent(Asof,say,1997)(Whatdotheyhave??--Clientservers)--Standards100%Unixattheserverlevel100%WindowsNTattheLANlevel100%WindowsToshibaandHPPCsattheclientlevel100%Oracleatthedatabaselevel100%TCP/IPfortheworldwidenetworkAlsostandardthroughoutoutthecompany:EmailVoicemailMeetingschedulingsoftw