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Unit41、CognitiveInformation(认知信息):ConsumerSatisfaction2、LanguageFocus(内容重点)—KeyWords:Ⅰ、bargain,trick,extort,silly,innocent,novelty,whereupon,rush,breathtaking,impertinence,plead,outrage,sane,trifle,extravagant,loo,sticky;Ⅱ、persuade,rational,checkout,counter,thought-out,vulnerable,economy,dependability,convenience,rock(music),nutritious,package,intelligent—Phrases:Ⅰ、tostartwith,mightaswell,forthesakeof,inone’sdefense,asthough,forone’slifetime,pileup,fallfor,servesb、right,allthesame;Ⅱ、atothertimes,forpleasure—WordStudy:accuse,offer,resist,fade,prohibit—UsefulStructures:ﻩIfeelcertainthat、、、ﻩﻩItwillsellwell、ﻩeventhough、、、ﻩﻩﻩﻩdoagoodjob—Grammar:SubjunctiveMoodofVerbs(1)3、municativeSkills(交际技能)—Expressions:Expressionsof“plaining”—PracticalReading:AdvertisementsofBargains4、LexicalKnowledge(词汇学知识):ﻩSuffixes:able/ible,al,ant/ent,ary/ory,an/ianbargainﻩaneffectivesalestechniquetoencouragecustomerstopurchaseﻩﻩgaragesale现场旧货出售chainstore连锁商店ﻩfive-and-ten-centstore/dimestore廉价商店grocerystore杂货店ﻩe-businessintheInternet网上交易supermarket超级市场auctionmarket拍卖市场skymarket露天市场fleamarket跳蚤市场(旧货与廉价商品市场)nightmarket夜市ﻩﻩpublicproducemarket农产品零售市场streetmarket路摊ﻩsecondhandmarket旧货市场Pairwork:Discusswithyourpartnerthefollowingquestions、1、Doyouoftenbargainwithshopassistantswhenyoubuythings?2、Doyouoftenlookaroundtheshopsforbargains?3、Whereorwhenareyoumostlikelytofindabargain?4、Haveyoueverboughtanythingthatyoudidn’tneedjustbecauseyouthoughtitwasabargain?5、Whatwasthebestbargainyouhavefound?Describeittoyourclassmates、1、DefinitionofconsumersatisfactionConsumersatisfactionisabusinesstermusedtocapturetheideaofmeasuringhowsatisfiedanenterprise’sconsumersarewiththeorganizations’effortsinamarketplace、Everyorganizationhasconsumersofsomekind、Theorganizationprovidesproducts(goodsand/orservices)ofsomekindtoitsconsumersthroughthemechanismofamarketplace、Theproductstheorganizationprovidesaresubjecttopetitionwhetherbysimilarproductsorbysubstitutionproducts、Thereasonanor