《做高效能的管理者》阅读笔记目录一、管理者的角色与职责......................................31.管理者的定义与角色....................................32.管理者的职责与使命....................................43.管理者的核心能力......................................5二、高效能管理者的特质......................................61.正直与诚信............................................72.沟通与协作............................................93.创新与决策...........................................104.情绪管理与自我激励...................................11三、高效能管理者的行为习惯.................................121.时间管理.............................................132.问题解决.............................................153.决策制定.............................................164.团队建设.............................................175.激励与引导...........................................18四、高效能管理者的沟通技巧.................................191.倾听与理解...........................................202.表达与清晰度.........................................223.非语言沟通...........................................234.沟通渠道的选择与使用.................................24五、高效能管理者的团队建设.................................251.团队成员的选拔与培养.................................262.团队目标的设定与实现.................................273.团队文化的塑造与维护.................................294.团队冲突的解决与调解.................................30六、高效能管理者的激励机制.................................311.激励原理与方法.......................................322.奖励与惩罚的实施.....................................343.职业发展与晋升机会...................................354.工作环境与氛围的营造.................................36七、高效能管理者的学习与成长...............................381.反思与总结...........................................392.学习型组织的建立.....................................403.个人与组织的持续发展.................................414.应对变革与挑战的能力.................................42八、高效能管理者的领导力...................................431.领导力的概念与重要性.................................442.领导风格的类型与选择.................................453.领导力的培养与发展...................................474.领导力的有效性评估..........