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真题集2Test1ACustomerrelations:theimportanceofmakingcustomersfeelvaluedBcompanygrowth:theimportancetoacompanyofcontrollingexpansionCMarketing:howtoensurethatagentsmaintainahighlevelofeffectivenesswhenrepresentingacompanyStaffSuggestionSchemeYourcompanyisplanningtointroduceasuggestionschemeandtoencouragemembersofstaffatalllevelstocontributeideas.Youhavebeenaskedtoconsiderwaysofsettingupthescheme.Discuss,anddecidetogether:●Howtosetuptheschemesothatallstafffeeltheycancontribute●Howsuggestionsfrommembersofstaffcouldbeevaluated.真题集2Test2ACommunicationskills:theimportanceofforeignlanguagetrainingforselectedemployeesBadvertising:howtoselectasuitableagencytohandleacompany’sadvertisingCfinance:howtodecidewhethertofloatacompanyonthestockmarket.StaffRelocationYoucompanyneedstorelocateseveralmembersofstafftoanewbranchopeninginanotherpartofthecountry.Youhavebeenaskedtosubmitideasonhowtomakerelocationattractivetostaff:Discuss,anddecidetogether:●Whichtypesoffinancialincentivesthecompanycouldoffertostaff●Whatinformationstaffwouldneedtoknowaboutthenewlocation.真题集2Test3Apersonalmanagement:theimportancetoacompanyofhavingwell-motivatedstaffBstrategicplanning:howtodecidewhethertopurchaseorrentcompanypremisesCSales：HowtoensurethatpricelevelsfornewproductsaresetappropriatelyHealthandFitnessFacilitiesYoucompanyisconsideringprovidingafitnesscentreonthepremisestohelpemployeesimprovetheirhealthandfitness.Youhavebeenaskedtomakerecommendationsforthisscheme.Discuss,anddecidetogether:●Whatbenefitsthecentrewouldbringforthecompany●Howtopromotetheneedforhealthandfitnesstoallstaff真题集2Test4AMarketresearch:theimportanceoffindingoutaboutcustomers’habitsandattitudesBFinancialmanagement:howtoidentifywaysofreducingcostsinacompanyCCommunication：HowtoachieveaneffectiveworkingrelationshipbetweendifferentdepartmentswithinacompanyIncentiveSchemeforStaffYoucompanyisconsideringsettingupanincentiveschemetoimprovestaffperformance.Youhavebeenaskedtomakerecommendationsforthiss
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