目录Ⅰ、电话回访篇·························································································1一、第一次课前回访话术····················································································1二、第一次课前接待话术····················································································1三、第一次课中回访话术····················································································1四、第一次课后回访话术····················································································2五、新生第一次见面家长会·················································································2六、老生家长会································································································2七、推荐到访···································································································3八、班主任跟踪管理··························································································3九、月进度确认表·····························································································3十、月考·········································································································4Ⅱ、家长会篇····························································································5一、家长会介绍····································································································5二、分类详解······································································································5三、家长会主题····································································································7四、满意度··········································································································8五、电话答疑·······································································································8六、自习答疑·······································································································8七、XX教育学习工具······························································································8