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BurkeA.Espinoza2315VigilWay#HAlamosa,CO81101Home:719-589-3575-messageMessage:719-580-2342espinob2@msn.comSummaryofQualifications:12yearsmanagementexperienceinbothtechnicalandnon-technicalroles.MultitaskeffectivelyComputerLiterateExcellentcommunicationsskills.ContinuousmarketingexperienceforpreviousemployersSenseofhumorTwoyearsvideoconferencingandvideonetworkingexperienceusingATMtechnology.Workwellunderpressureandwithdiversepopulations.Excellentcustomerserviceskills.LargebudgetexperienceGreatdelegationskills,MainframeexperienceSecurityexpertforsixyearsInstallationofseveralnetworkmonitoringandsecuritytools.Lifteditemsofmorethanonehundredpoundsduringworkactivities.7plusyearsnetworkingexperience(installingrouters,hubs,switches,gateways,IDS,andsoftware/hardwarefirewalls)10yearsofpersonaltrainingexperience:cardiovascular,resistancetrainingandflexibility.ExperienceBestwestern-AlamosaInn,GrizzlyInnNightAuditor.Checksfrontofficeaccountingrecordsforaccuracyand,onadailybasis,summarizesandcompilesinformationforthehotel’sfinancialrecords.Tracksroomrevenues,occupancypercentages,andotherfrontofficeoperatingstatistics.Preparesasummaryofcash,check,andcreditcardactivities,reflectingthehotel’sfinancialperformancefortheday.Postsroomchargesandroomtaxestoguestaccountsincludingguesttransactionsnotpostedduringthedaybythefrontdeskclerk.Processesguestchargesvouchersandcreditcardvouchers.Verifiesallaccountpostingsandbalancesmadeduringthedaybyfrontdeskclerks.Monitorthecurrentstatusofcoupon,discount,andotherpromotionalprograms.Isabletofunctionasafrontdeskclerkespeciallyintermsofcheck-inandcheck-outprocedures.DUTIESANDRESPONSIBILITIES:1.Postsroomchargesandtaxestoguestaccounts,2.Processesguestchargevouchersandcreditcardvouchers.3.Postsguestchargepurchasetransactionsnotpostedbythefrontdeskclerks.4.Transferschargesanddepositstomasteraccounts.5.Verifiesallaccountpostingsandbalances.6.Monitorsthecurrentstatusofcoupon,discount,andotherpromotionalprograms.7.Tracksroomrevenu
