机场常用口语问候与接待：Hello！(Goodmorning/afternoon/evening！)你好！（早上好！下午好！晚上好！）WhatcanIdoforyou?/MayIhelpyou?我能帮你什么忙吗？Ibegyourpardon?您能重复一遍吗？Wouldyoupleaseslowdown?可以请您慢一点吗？Pleasewaitaminute/second/moment.请稍等一下。感谢与应答：Thankyouverymuch.非常感谢。Thanksforyourcooperation!谢谢您的合作。Youarewelcome!/It’smypleasure!/Don’tmentionit!不客气。道歉与应答：I’msorry！对不起！Sorrytokeepyouwaiting.对不起，让您久等了。Sorrytotroubleyou.很抱歉打扰您。I’mterriblysorry,butthisistherule.很抱歉，这是规定。Nevermind./Itdoesn’tmatter.没关系。告别：Goodbye！/Seeyoulater!再见！Haveanicetrip!祝您旅途愉快！WelcometoChinaagain.欢迎下次再来中国。Communication(1)对话1P:Passenger旅客S:Staff机场职员P:Couldyoutellmewheretherestaurantislocated?您能告诉我餐厅在哪吗？S:Certainly.Taketheelevator['eliveitə]downtoBasementLevelOneandit’srightthere.可以，乘电梯到地下一层就是。P:Wherearetheelevators?电梯在哪里？S:Theelevatorsarebesidetheescalators['eskəleitə]overthere.自动扶梯在那边，电梯在自动扶梯旁边。P:Gotit.Thankyouverymuch.知道了。非常感谢。S:Youarewelcome.不客气。Communication(2)对话2P:Excuseme.DoyouknowwhereIcanfindsomethingtoread?麻烦您了，请问您知道哪里可以买到读物？S:Turnleftatthesecondcorneraheadandyouwillseeabookstorebesidearestaurant.在前面第二个拐角左转，你会看到在餐厅旁边有一家书店。P:OK.Thanks.好的。谢谢。S:Mypleasure.不客气。Communication(3)对话3P:Excuseme,Miss?您好，小姐。S:Yes,sir.AnythingIcandoforyou?有什么需要帮忙的吗？P:Doyouhavesmokingroomhere?/WherecanIhaveacigarette?这边有吸烟室吗？/我可以在哪里吸烟？S:Thesmokingroomislocatedonthefirstfloor.Pleasegostraightaheadandtaketheescalatoronyourlefttogodownstairs.吸烟室在一楼，您由此直走并搭乘左边扶手电梯下楼P:OK.Isee.好的，我知道了。S:Pleasepayattentiontotheannouncementforyourboardingtomakesurenottomissyourflight.请注意收听有关您航班的广播，以确保您不会误机。P:Thankyouverymuchforyourkindlyreminder.Iwill!谢谢您的温馨提示，我会的。S:Happytoserveyou.乐意效劳。Overview复习P:Passenger旅客S:Staff机场职员P：GoodMorning/Afternoon/Evening.WelcometoourCapitalAirportsTerminal3.早上/下午/晚上好!欢迎光临首都公务机。S:Isitthedepartureflight?请问是出港航班吗？P：No,it’sthearrivalflight.不是，是进港航班。S:CanIhaveyourplaceofdepartureandestimatedtimeofarrival?可以告诉我航班的出发地和预落时间吗？P：Yes,itleavesShanghaiforBeijing,andtheestimatedtimeofarrivalis4:20pm.航班从上海出发，