酒店各部门礼貌用语(中英文)第一篇：酒店各部门礼貌用语(中英文)武陵源宾馆员工礼貌服务用语一、常用词汇先生/女士sir/lady卫生间Toilet/W.C/lavatory/bathroom中餐厅Chineserestaurant西餐厅westrestaurant泡脚feet-dipping演艺中心showplace全陪导游tourguide司机driver香皂soap沐浴液shower洗发液shampoo卫生纸toiletpaper电吹风hairdrier剃须刀razor毛巾towels浴巾bathtowel面巾facetowel梳子comb牙刷toothbrush牙膏toothpaste插座plug烟灰缸ashtray信封envelope衣架caathangers湿巾wettowel茶水teas绿茶greentea北京二锅头erguotoumadeinBeijing啤酒beer电话号码telephonenumber房间号码roomnumber二、方位：前front后behind左left右right三、数字0~100zero1one2two3three4four5five6six7seven8eight9nine10ten四、基本礼貌用语欢迎您下榻我宾馆。Welcometoourhotel!欢迎welcome您好Howdoyoudo!/Howareyou!早上（上午/下午）好。Goodmorning(afternoon)晚安！Goodnight!祝您节日快乐Haveagoodholiday!新年快乐！Happynewyear!生日快乐！Happybirthday!对不起！Sorry!没关系！Don’tmentionit!不要紧！Itdoesn’tmatter.别客气！Youarewelcome!再见！Bye-bye!请问我能帮到您什么吗?WhatcanIdoforyou?/MayIhelpyou?请稍等。Waitamomentplease.不用担心。Don’tworry!谢谢。Thankyou!不用谢.Notatall./Youarewelcome./That’sOK.五、前厅部日常用语请把这个灯打开一下。Canyouturnthelighton,please.请把空调打开一下。Pleaseopentheairconditioner.现在几点了？Whattimeisit？/What’sthetime?现在是10：30Itishalfpastteno’clock.请往这边/那边走。Thiswayplease./Thatwayplease.房卡寄存。Keepyoukey,please.房间没有水。Thereisnowaterintheroom.谢谢您提出的宝贵意见。Thankyouforyouradvises.祝您住店愉快。Iwishyouhaveagoodtimeinourhotel.打扰一下，您的行李到了。Excuseme,Hereareyourluggage.您好，您的行李需要寄存吗？Howdoyoudo.Wouldyouliketokeepyourluggage?六、餐饮部日常用语请/这边请.Thisway,please.请问先生/女士（小姐）需要用餐吗？Wouldyoulikesomethingtoeat,sir/madom/miss?请问您共几位？Howmany,please?您好，这是我们的菜单，请您过目。Howdoyoudo,thisisourmenu,pleasehavealook.请您稍等。Justamoment,please.请慢用。Helpyourself!好走，欢迎下次光临。Bye-bye!Welcometoourhotelnexttime.先生/女士，请问您需要喝什么酒/饮料?Excuseme,sir/madom/miss,Whatwouldyouliketodrink?对不起，打扰一下，这是您的帐单，请过目。Excuseme.Thisisyourbill,pleasecheckit.这是找回的零钱，请清点。Hereisyourcashes,pleasecheckit.先生/女士，您的菜已经上齐了。请问还需要加点什么吗？Sir/Madom,hereareallyourordered,wouldlikesomethingelse.请慢用。Helpyourself.先生/女士，请问需要试一下本餐厅的招牌菜吗？Sir/madom,wouldyouliketrytoday’sspecial?先生/女士，请允许我介绍一下本餐厅的土家风味餐吗？Sir/madom,mayIsuggestourspecialinTujiafoodforyou?先生/女士，这是您点的例汤。Sir/madom,hereisyour