如果您无法下载资料，请参考说明：
1、部分资料下载需要金币，请确保您的账户上有足够的金币
2、已购买过的文档，再次下载不重复扣费
3、资料包下载后请先用软件解压，在使用对应软件打开
CaseAnalysesGuidelinesCaseI:ScharffenBergerChocolateMakerMr.JimHarris,COOofScharffenBergerChocolateMaker,hashiredyourteamasconsultants.Hehasindicatedtoyourteamthathehasseveralconcernsandwouldlikeyourteamtoprovidehimsomeanswers.WriteyourreporttoMr.Harrisbyincorporatingtheanswerstofollowingquestionswiththeassumptionthatalloftheproductionisofsemi-sweet(62%)chocolate.1.Exploreanddiscusstheinteractionofproductqualitywithprocessquality.2.Drawtheprocessflowdiagram,includingdailycapacitiesforeachoftheprocessstagesandthenidentifythebottleneckintheirprocess.3.Wouldyouproceedwiththeimplementationofanewballmill?Runacost-benefitanalysisofthenewballmill.Whatchangesbeyondadditionoftheballmillwillbeneededtoincreasethecapacityby150%?4.Givenyouranswertoquestion3,whatexpansionstep(s)wouldgiveyouthegreatestconcern?Howwouldyouaddresssuchconcern?5.Evaluateapotentialuseofco-packersintemperingandmolding.CaseII:ToyotaMotorManufacturing,U.S.A.,Inc.DougFriesen,managerofassemblyforToyota’sGeorgetown,Kentucky,plant,hashiredyourteamasconsultants.Writeyourreporttohimbyincorporatingtheanswerstothefollowingquestions.1.BrieflysummarizethemajorelementsofToyotaProductionSystem(TPS).2.Identifyanddiscussthepossiblecausesoftheseatproblem.Youmaywanttotakealookatthefollowingareas.a.Overflowareab.Assemblylinec.Supplier(KFS)3.AsDougFriesen,whatwouldyoudotoaddresstheseatproblem?Whatoptionsexistineachofthethreeareas(overflowarea,assemblyline,andKFS)?Whatisthesignificance,inlightofTPS,ofsuchactionplans?4.WhatistherealproblemfacingDougFriesen?Whatwouldyourecommendtoresolvetherealproblem?CaseIII:DeutscheAllgemeinversicherung(DAV)AnnetteKluck,headofOperationsDevelopment,hashiredyourteamasconsultants.Writeyourreporttoherbyincorporatingtheanswerstothefollowingquestions.11.Whataretheprimarychallengesinapplyingstatisticalprocesscontrol(SPC)toaserviceindustry?2.Thefirst12weeksofthedatainExhibit4(p.12)representthediagnosticperiodforPolicyExtensionGroup.Whatarethe3-sigm
立即下载
