英语四级阅读讲解英语四级阅读讲解ReadingcomprehensionReadthefollowingtwotexts.Answer?thequestionsbeloweachtextby?choosingA.B.CorD.RelationshipBankingoneofthemoredissemblestrendsin?thefinancial-serviceindustryinrecent?timeshasbeentheadoptionofprograms?designedtoencouragemorepersonalized?relationshipsbetweenaninstitution’s?employeesanditsclients,particularly?thosewhoaremajordepositors.The?expressionmostcommonlyusedto?describethetypeofprogramis?“relationshipbanking.”Agood?definitionisprovidedinthe1985book?MarketingFinancialServices:Inrelationshipbankingtheemphasis?isonestablishingalong-term,?multiple-servicerelationship;on?satisfyingthetotalityoftheclient’s?financialneed;onminimizingtheneed?ordesireofclientstosplintertheir?financialbusinessamongvarious?institutions.Implicitwithinanydefinitionof?relationshipbankingisrecognitionthat?thefinancial-servicerequirementsof?oneindividualorrelationshipgroup.A?successfulrelationship-bankingprogram?is,therefore,independentindividualin?alargepartonthedevelopmentofa?seriesoffinancial-service“package,”?eachdesignedtomeettheneedsof?identifiablyhomogeneousgroups.Anotherdimensionofrelationship?bankingisthedevelopmentofhighly?personalizedrelationshipsbetween?employeeandclient.Inmostfinancial?institutionstodaytheclientis?servicedbyanyemployeewhohappensto?befreeatthetime,regardlessofthe?natureofthetransaction.personalized?relationshipsarethereforedifficultto?establish.Inafullrelationship-bankingprogram,however,theclient?knowsthereisoneindividualwithinthe?institutionwhohasintimateknowledge?oftheclient’srequirementsand?preferencesregardingcomplex?transactions.overtime,theclient?developsahighlevelofconfidencein?thisemployee.Inshort,apersonalized?relationshipevolvesbetweenclientand?employee.1.Withwhatsubjectisthepassage?mainlyconcerned?A.thedeclineofthefinancial-serviceindustryB.varietywithinfinancialservicesC.awaymakingmorepersonalD.increasingeverydaybanking?transaction2.Whichofthefollowingcanbe?inferredfromthepassageabout?relationshipbankingprograms?A.they