CollectionLetterLearningObjectivesLectureContents:LecturePoints:Ⅰ.CollectionLetterWhowantsthehassleofcollectinganunpaidbill?——Noone!Ifyouareinabusinessthatextendscredit,however,oneoftherisksyouwillfaceiscollectingpaymentonunsecureddebts.Inthislecture,youwilllearnaboutthevariouskindsofcollectionletters.Youwillalsolearnwhatactionsyoucantakebeforeturninganoverdueaccountovertoacollectionagency.Inreality,ininternationaltrade,somebuyerspostponeorevadepaymentforvariousreasons:SomemayforgetSomemayputofftheirpaymentSomemayhavebeentrappedinfinancialproblemsandcannotaffordtopaySomeneverintendtopayUndersuchcircumstances,collectionlettersmaybethetoolyoucanusetogetthemoneydueoroverdue.Collectionletteristhepersuasiveletterthatthesenderusestocollectthereceivablesormoneyfortheproductsorservicestheyselloncredit.Ⅱ.TypesofCollectionLettersThepointofthecollectionletterisalwaystocollectthemoneythatisowed.Aserialcollectionlettersaresenteachtimeyouescalateyourdemandforpayment.Belowareexamplesofseveraltypesofcollectionlettersthatmayhelpyoutocollectyourmoney.1.ReminderSuggestionsforaTypicalFormat:Sample:ReminderDearSirs,Haveyouoverlookedtheunpaidbalancefromyourrecentpurchase?Ifyourpaymentisalreadyonthewaytous,pleaseacceptourthanks.Otherwise,won’tyoucheckandmailtheremittancerightnow?Thankyouforcooperation.Yourstruly,Ifthereisnoresponsetothesereminders,whichmeansnopaymentontheamountowedisreceived,thenyouwillneedtotakeamoreaggressiveapproachinfollow-upcollectionletters.Butyoushouldassumethatthecustomerisnotpayingbecauseoffinancialorotherpersonaldifficulties.2.InquiryRemember,itisbettertocollectyourmoneythroughaseriesofpaymentsthannottocollectitatall.Itisalsobettertoworkwithyourcustomersthantoalienatethemastheirpresentdifficultiesmayresolveandtheymayprovetobemorereliableinthefuture.Inthelettersattheinquirystage,theassumptionmustbethatsomethinghaspreventedthedebtorfrompaying,andtheaimistogetsomeactionfromthecustomerintheformofeitheracheckoranexplanation.Note:Notprovidingthedebto