PerformanceManagementSeminarContentWhyisPerformanceManagement(工作表現管理制度)ImportanttoBusinessPerformance?WhyisPerformanceManagement(工作表現管理制度)ImportanttoBusinessPerformance?WhyisPerformanceManagement(工作表現管理制度)ImportanttoBusinessPerformance?WhyisPerformanceManagement(工作表現管理制度)ImportanttoBusinessPerformance?WhatisPerformanceManagement(工作表現管理制度)?DifferentApproachesPerformanceManagement-CurrentTrends(當前趨勢)PerformanceManagement-CorePrinciples(核心原則)ThePerformanceManagementCycle表現管理週期PerformanceManagement-InterlinkingParts表現管理的互相緊扣的部份TowardsanEffectivePMSystem邁向有效的表現管理制度MeasuringOutcomes(Results)如何評核工作成果(效果)MeasuringOutcomes(Results)如何評核工作成果(效果)MeasuringOutcomes(Results)如何評核工作成果(效果)SettingObjectives建立目標DefiningPerformanceStandards制訂表現標準AgreeingonActionPlan共同協議行動計劃AssessingPerformanceFactors(表現原素)/Competencies(稱職原素)PersonalDrive(主動性)DesigningtheProcess設計評估階段DesigningtheAppraisalForm設計評核表格PerformanceReview表現評核ObjectivesofPerformanceAppraisal表現評核的目的ElementsofaGoodAppraisal好的表現評核AppraisalErrors表現評核常見錯誤OptimisingYourExistingSystem改善你公司現行的制度CulturalIssues文化因素CriteriaforanEffectiveAppraisalSystem好的表現管理制度-標準CriticalSuccessFactors成功要訣IdentificationofIndividualWorkOutcomes(工作成果)andPerformanceMeasures(量度標準)WhatisaBalanced-Scorecard均衡績分表?BarriersinStrategicManagement(策略管理)ofOrganizationalPerformance(組織表現)BarriersinStrategicManagementofOrganizationalPerformanceWhatisaBalanced-Scorecard?WhatisaBalanced-Scorecard?HowDoesaBalanced-ScorecardTranslateCompanyStrategyintoAction均衡績分表如何實踐公司策略HowDoesaBalanced-ScorecardTranslateCompanyStrategyintoAction均衡績分表如何實踐公司策略HowDoesaBalanced-ScorecardTranslateCompanyStrategyintoActionHowDoesaBalanced-ScorecardTurnMeasurementintoPerformanceManagementHowdoesaBalancedScorecardTranslateCompanyStrategyintoAction均衡績分表如何實踐公司策略TranslationofStrategicObjectivesintoOrganizationalGoals組織目標&Measures量度標準TranslationofOrganizationalGoalsintoDepartmentalGoals-ExampleofMarketingEnhanceCustomerSatisfactiononCompanyService(CustomerPerspective)TranslationofOrganization