摘要招聘是补充员工的主要渠道。酒店行业的人员流失率一直都很高，所以招聘工作对于酒店来说显得尤为重要。而许多酒店在招聘工作上或多或少都存在问题。而铜仁净山大酒店就是其中在招聘工作中存在许多的问题。为了帮助铜仁净山大酒店改进在招聘过程中所出现的问题，本文采用文献分析、访谈、问卷调查、归纳总结等方法在介绍了铜仁净山大酒店的基本情况和人力资源现状的基础上，刻画了铜仁净山大酒店的组织结构图。本文重点分析了铜仁净山大酒店的招聘现状，通过分析，本文发现铜仁净山大大酒店在招聘过程中存在着科学规范的招聘计划、招聘流程不规范、招聘渠道选择单一、招聘前没有进行工作分析和岗位研究以及招聘人员缺乏必要的组织和培训等一系列问题。为了改进招聘过程中存在的问题，酒店应该制定一个科学合理的招聘计划、对于酒店的招聘流程必须完善、招聘渠道实行多样化、加强对招聘团队的建设以及制定一个人才储备计划。希望可以通过对铜仁净山大酒店的招聘实况分析，为酒店的招聘提供建议。关键词：酒店;人才招聘;问题;对策ABSTRACTRecruitmentisthemainchanneladdedstaff.Thehotelindustrystaffturnoverratehasbeenhigh,soitisparticularlyimportanttohiringforthehotel.Whilemanyhotelsontherecruitmentproblemsmoreorless.processofrecruiting,inthispaper,themethodsofliteratureanalysis,interview,andsumupinthispaperintroducesthebasicsituationoftongrennethillhotelandthestatusquoofthehumanresources,onthebasisofdepictingtheorganizationchartoftongrennetmountainhotel.Thispapermainlyanalysestherecruitmentstatusquooftongrennetmountainhotel,throughtheanalysis,thispaperfoundthattongrennetAlexanderhotelinthehiringprocessthereisascientificandstandardizedrecruitmentplanandrecruitmentprocessisnotstandard,singlerecruitmentchannels,anddidnotworkbeforetherecruitmentanalysisandjobsaswellastherecruiteraseriesofproblemssuchaslackofnecessaryorganizationandtraining.Inordertoimprovetheproblemsthatexistinthehiringprocess,thehotelshouldformulateascientificandreasonablerecruitmentplan,forthehotel'srecruitmentprocessmustbeperfect,recruitmentchannelstodiversify,tostrengthentheconstructionoftherecruitmentteamandworkoutaplanforthetalentpool.Hopecanthroughtheanalysisoftherecruitmentoflivetotongrennetmountainhotel,provideSuggestionsforthehotel.Keywords:hotel;talent;Recruitmentproblems;countermeasures目录TOC\o"1-3"\h\uHYPERLINK\l_Toc5216前言PAGEREF_Toc52161HYPERLINK\l_Toc11631相关概念综述PAGEREF_Toc11632HYPERLINK\l_Toc96541.1人才招聘的定义PAGEREF_Toc96542HYPERLINK\l_Toc128321.2人才招聘的意义及重要性PAGEREF_Toc128322HYPERLINK\l_Toc118592目前铜仁净山大酒店人才招聘的现状及问卷调查PAGEREF_Toc1185