目录摘要................................................................................................................................11.前言............................................................................................................................22预约准备与接车工作................................................................................................32.2预约.........................................................................................................................32.3制定维修计划.........................................................................................................53.4接车.........................................................................................................................52.5制单.........................................................................................................................63故障分析与诊断流程................................................................................................93.1故障诊断：.............................................................................................................93.2故障诊断过程.......................................................................................................103.3排除故障结论.......................................................................................................124交车结账..................................................................................................................134.1质检.......................................................................................................................154.2交车与结账跟踪...................................................................................................175理论及故障机理......................................................................................................195.1汽车冷却系统结构...............................................................................................195.2冷却系统的工作原理..........................................................................