物业公司微信公众平台项目建设方案PAGE\*MERGEFORMAT39物业公司微信公众平台项目建设方案目录TOC\o"1-4"\h\z\uHYPERLINK\l"_Toc444544757"第一章引言PAGEREF_Toc444544757\h5HYPERLINK\l"_Toc444544759"1.1项目背景PAGEREF_Toc444544759\h5HYPERLINK\l"_Toc444544760"1.2平台的用户：PAGEREF_Toc444544760\h6HYPERLINK\l"_Toc444544761"第二章需求概述PAGEREF_Toc444544761\h7HYPERLINK\l"_Toc444544762"2.1本系统的主要功能由以下模块构成：PAGEREF_Toc444544762\h7HYPERLINK\l"_Toc444544763"2.2主要功能描述PAGEREF_Toc444544763\h8HYPERLINK\l"_Toc444544764"2.2.1物业公告的通知发布PAGEREF_Toc444544764\h8HYPERLINK\l"_Toc444544765"2.2.2故障报修PAGEREF_Toc444544765\h8HYPERLINK\l"_Toc444544766"2.2.3投诉建议PAGEREF_Toc444544766\h10HYPERLINK\l"_Toc444544767"2.2.4缴费查询PAGEREF_Toc444544767\h11HYPERLINK\l"_Toc444544768"2.2.5小区活动PAGEREF_Toc444544768\h12HYPERLINK\l"_Toc444544769"2.3后台主要管理功能描述PAGEREF_Toc444544769\h12HYPERLINK\l"_Toc444544770"2.3.1业主信息管理PAGEREF_Toc444544770\h12HYPERLINK\l"_Toc444544771"2.3.2客服中心管理PAGEREF_Toc444544771\h13HYPERLINK\l"_Toc444544772"2.3.3维修员工管理PAGEREF_Toc444544772\h13HYPERLINK\l"_Toc444544773"2.3.4信息查询权限管理PAGEREF_Toc444544773\h13HYPERLINK\l"_Toc444544774"2.3.5商家管理PAGEREF_Toc444544774\h14HYPERLINK\l"_Toc444544775"2.3.6订单管理PAGEREF_Toc444544775\h15HYPERLINK\l"_Toc444544776"第三章技术架构PAGEREF_Toc444544776\h15HYPERLINK\l"_Toc444544777"3.1技术特性PAGEREF_Toc444544777\h15HYPERLINK\l"_Toc444544778"3.1.1具有高度的安全性PAGEREF_Toc444544778\h15HYPERLINK\l"_Toc444544779"3.1.2具有良好的性能PAGEREF_Toc444544779\h16HYPERLINK\l"_Toc444544780"3.2硬件和网络环境的资源配备PAGEREF_Toc444544780\h17HYPERLINK\l"_Toc444544781"3.2.1服务端：PAGEREF_Toc444544781\h17HYPERLINK\l"_Toc444544782"3.2.2客户端：PAGEREF_Toc444544782\h18HYPERLINK\l"_Toc444544783"第四章风险管理PAGEREF_Toc444544783\h19HYPERLINK\l"_Toc444544784"4.1产品功能方面的风险PAGEREF_Toc444544784\h19HYPERLINK\l"_Toc444544785"4.1.1风险分析：PAGEREF_Toc44454