试谈欧莱雅供应链诊断OurProjectApproachCross-FunctionalParticipantsProcessesDemandPlanning–IssuesandOpportunitiesDemandPlanning–IssuesandOpportunitiesDemandPlanning–IssuesandOpportunitiesDemandPlanning–IssuesandOpportunitiesSupplyPlanning–IssuesandOpportunitiesSupplyPlanning–IssuesandOpportunitiesOrderFulfillment–IssuesandOpportunitiesWereviewedinventorydatatoassesstheeffectivenessofL’Oreal’splanningprocessesDataUsedMonthendinventoryforJanuary2003Forecast&Sold-indataShipmentsdataQuantityreceivedfromplantsPeriodJanuary2003–January2004(13months)Products12L’OrealParisSKUsA,B,andCproductsfor4categories(HairCare,HairColor,SkinCare,andCosmetics)ObservationsAbsoluteForecastingErrorManagingPromotionsDataIssuesSupplyIssuesfromL’OrealPlantsSupplyIssuesfromPlants(Cont’d)DemandPatternsMaturityProfile–ContextMaturityProfiles–EnablingProcessesSummaryOrganizationPeopleandCultureTechnology–IssuesandOpportunitiesConclusionsRoadmapDetailsandAssumptionsSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapSupplyChainRoadmapNextStepsAppendixAppendixPotentialBenefitsL’OréalFGInventory:$38,752,000L’OréalCOGS:$163,522,000L’OréalFGInventoryTurns:4BICFGInventoryTurns(*):17L’OréalFGInventoryatBIC:$9,618,941FGInventoryImprovementPotential:$29,133,059RealizationRate25%InventoryReductionsRealizable:$7,283,000CarryingCostSavings:$510,000ReductioninInventory:19%BenefitsLogicandAssumptionsWrite-offsincludedestroyedproducts,shrinkageanddamagedproductsNewsystemsandprocesseswillensuretherightproductisavailableattherightplaceontimeandinthecorrectquantitytherebyreducingthesewrite-offsWithbetterforecastingandinventorymanagementpractices,theamountofwrite-offsshoulddecrease.However,weunderstandaportionofwrite-offsareduetothenatureofthefashionandbeautyindustryandL’Oréal’spreferencetohavetheircustomersreturnunusedproduct