摘要近年来，我国快递行业出现了前所未有的繁荣景象，快递企业之间的竞争愈发激烈，企业之间的竞争说到底就是人才的竞争。但现如今，一些快递企业员工的离职率却居高不下，员工流失已经成为阻碍快递企业发展的重要原因之一。本文主要以大埔县中通快递公司为研究对象，采用文献调查以及访问调查等方法，并结合公司人员流失的现状，发现该公司存在一线员工的基本权益缺乏保障、缺乏有效的培训体系、薪酬福利制度不够完善等管理问题，同时还受到外部环境的影响。为了降低公司的员工流失率，提出的对策包括保障一线员工的基本权益、重视并完善培训工作、逐步完善薪酬福利制度、完善招聘工作并提升竞争力四个方面。关键词：快递企业员工流失一线员工薪酬AbstractInrecentyears,China'sexpressdeliveryindustryhasseenunprecedentedprosperity,andthecompetitionamongexpressdeliveryenterpriseshasbecomeincreasinglyfierce.Thecompetitionbetweenenterprisesisinthefinalanalysisthecompetitionamongtalents.However,nowadays,theemployeeturnoverrateofsomeexpressdeliveryenterprisesishigh,andtheemployeeturnoverhasbecomeoneoftheimportantreasonshinderingthedevelopmentofexpressdeliveryenterprises.ThisarticlemainlyDapucountyZTOexpresscompanyastheresearchobject,themethodsofliteratureresearchandinterviewsurvey,andcombiningthecurrentsituationofthecompanypersonnelloss,foundthecompanyemployeesarethebasicrightsandinterestsofthelackofsecurity,lackofeffectivetrainingsystem,salarywelfaremanagementproblemssuchasimperfectsystem,butalsoaffectedbytheexternalenvironment.Inordertoreducetheemployeeturnoverrateofthecompany,thecountermeasuresproposedincludeprotectingthebasicrightsandinterestsoffront-lineemployees,attachingimportancetoandimprovingthetrainingwork,graduallyimprovingthecompensationandwelfaresystem,improvingtherecruitmentworkandimprovingthecompetitivenessoffouraspects.Keywords:ExpresscompanyEmployeeturnoverFront-linestaffSalary目录TOC\o"1-2"\h\uHYPERLINK\l_Toc2824一、引言PAGEREF_Toc28241HYPERLINK\l_Toc16243二、企业人员流失概况1HYPERLINK\l_Toc16968（一）人员流失的定义与类型1HYPERLINK\l_Toc14010（二）人员流失对企业的影响PAGEREF_Toc140102HYPERLINK\l_Toc2821三、大埔县中通快递的人员流失概况2HYPERLINK\l_Toc16366（一）大埔县中通快递简介2HYPERLINK\l_Toc30660（二）大埔县中通快递的人员流失现状PAGEREF_Toc306603HYPERLINK\l_Toc18622四、导致大埔县中通快递员工流失的问题分析4HYPERLINK\l_Toc14286（一）一线员工的基本权益缺乏保障4HYPERLINK\l_Toc8794（二）缺乏有效的培训体系6HYPERLINK\l_Toc25200（三）薪酬福利制度不够完善6