如果您无法下载资料，请参考说明：
1、部分资料下载需要金币，请确保您的账户上有足够的金币
2、已购买过的文档，再次下载不重复扣费
3、资料包下载后请先用软件解压，在使用对应软件打开
VISIONMethodologyforProgressTrainingkitTrainingKit-ContentsManagementthroughTotalQuality(TQM)AppropriationandConsistencyoftheObjectivesTheFivePrinciplesofTotalQualityManagement(TQM)Incompleteadequationwithaprocess,drivenbytheTQMObjectiveofProblem-SolvingTrainingDeploymentTrainingEfficiencyMonitoring:Results(Example)METHODOLOGY:thebasicsP.D.C.A.methodProblem-SolvingMethodProblem-SolvingMethodProblem-SolvingMethod:PlanProblem-SolvingMethod:PlanProblem-SolvingMethod:CheckandActProblem-SolvingMethodWithoutamethod,whatarethepossibleeffects???Problem-SolvingMethodProblem-SolvingMethodsProblem-SolvingMethodProblem-SolvingMethodProblem-SolvingMethodWHATWhatistheproblem?Whataspectscancharacterizethesituation?(Operations,products,equipment,faults,malfunctioning,etc.)WHOWhoarethepersonsconcernedbytheproblem?(individuals,personnel,experts,customers,suppliers,departments,etc.)WHEREWherewastheproblemseen?(workshops,departments,services,machines,stageoftheprocess,etc.)WHENWhendidtheproblemoccur?(time,day,month,startoftheevent,frequencyofoccurrence,duration,etc.)HOWHowdoesthisproblemcometolight?Whataretheconsequencesofthisproblem?Whatisthecurrentprocess?WHYWhydoyouneedtosolvethisproblem?HOWMUCHForeachoftheabovequestions.Tool_ParetoDefinitionofanindicatorTool_IshikawaTool_IshikawaTool_Boxwith9squaresTheMeasuringSystemFlowchartForProblemResolutionKitUserGuideKitUserGuideKitUserGuideKitUserGuideThreestagesforovercominganobjection:ExampleTrainingGuide,fortheuseoftrainersLeadingthepracticalexercises
立即下载
