目录第1章概况.................................................................................................................11.1三人行快运有限公司介绍.............................................................................11.2方案目的.........................................................................................................41.2方案设计思路.................................................................................................4第2章三人行快运有限公司现状分析.....................................................................52.1企业内部环境分析.........................................................................................52.2企业外部环境分析.........................................................................................5第3章三人行快运有限公司运营改善方案............................................................93.1分拨中心分拣效能改善.................................................................................93.2快件面单识别改善.......................................................................................103.3退货流程变更...............................................................................................103.4企业内控改善...............................................................................................11第4章三人行快运有限公司运营改善预期与追踪..............................................134.1分拣流水线...................................................................................................134.2快件物流面单变更........................................................................................134.3退件处理流程变更........................................................................................134.4企业内控管理...............................................................................................13总结...........................................................................................................................14致谢.............................................................................................................................15参考文献.......