摘要随着我国经济的快速发展，人们经济收入得到提升，物质生活也得到较大程度上的改善，也由此开始追求精神生活，而旅游则是其中的需求之一，直接推动了我国旅游业的快速发展，但也因此增加了旅游业之间的竞争。对于旅游行业之间的竞争来说，其核心实质在与人力资源之间的较量。旅游行业要强化人力资源力量，除了引进专业的人才之外，更多的是在于员工内部的培训。为此，本文结合员工培训相关理论以风华旅行社作为研究对象，通过实地调查的方式，对于其员工培训的现状进行了深入调查，经分析得出：员工培训现状中存在员工培训重视度不足、培训体系不完善、员工培训需求调查方法单一、培训师资力量不足和考核机制缺乏等问题。因此，在未来发展过程中，必须要在提升员工培训重视度的基础之上，不断的完善员工培训制度，以保障员工培训的效果，提升公司人力资源力量，乃至提升企业的核心竞争力。关键词：旅行社员工培训制度建设AbstractWiththerapiddevelopmentofChina'seconomy,people'seconomicincomehasbeenimproved,andtheirmateriallifehasbeenimprovedtoalargeextent.Therefore,peoplebegintopursuespirituallife.Tourismisoneoftheneeds,whichdirectlypromotestherapiddevelopmentofChina'stourismindustry,butalsoincreasesthecompetitionamongtourismindustries.Forthecompetitionbetweentourismindustry,itscoreessenceisthecompetitionwithhumanresources.Inadditiontointroducingprofessionaltalents,theinternaltrainingofemployeesismoreimportantfortourismindustrytostrengthenhumanresources.Forthisreason,thispapertakesFenghuatravelagencyastheresearchobjectincombinationwiththerelevanttheoriesofemployeetraining,andmakesanin-depthinvestigationonthecurrentsituationofemployeetrainingbymeansoffieldinvestigation.Throughanalysis,itcanbeconcludedthattherearesomeproblemsinthecurrentsituationofemployeetraining,suchasinsufficientemphasisonemployeetraining,imperfecttrainingsystem,singleinvestigationmethodofemployeetrainingneeds,insufficienttrainingteachersandlackofassessmentmechanismLackofproblems.Therefore,inthefuturedevelopmentprocess,itisnecessarytoimprovetheemployeetrainingsystemonthebasisofenhancingtheimportanceofemployeetraining,soastoensuretheeffectofemployeetraining,improvethehumanresourcestrengthofthecompany,andevenenhancethecorecompetitivenessoftheenterprise.Keywords：Travelagencystafftrainingsystemconstruction目录TOC\o"1-2"\h\uHYPERLINK\l_Toc30770一、引言PAGEREF_Toc307701HYPERLINK\l_Toc27437二、员工培训与开发概述PAGEREF_Toc274371HYPERLINK\l_Toc24427（一）培训的概念PAGEREF_Toc244271HYPERLINK\l_Toc20629（二）培训的作用PAGEREF_Toc206292